Intro
This
Privacy Statement covers how
United Technologies
Corporation’s subsidiaries
and affiliates that operate
under the UTC Climate,
Controls, and Security
reporting unit (“CCS”)
collect and treat
information received via
this website. At CCS we
believe that, as our online
visitor, you have a right to
know our practices regarding
the information we collect
when you visit our websites,
including the type of
information that is
collected. The guidelines
contained herein only apply
to your visit to this
website and its web pages,
but does not include any
redirect URLs that link the
user to another internet
domain.
Information Collection and
Use
Some
portions of the website may
request that a user complete
a registration form.
We send users who
register themselves or their
products on our website a
welcoming email to confirm
their registration.
Registered customers may
elect to receive information
on products, services,
announcements and special
offers. Out of respect for
the privacy of our users we
present the option to not
receive these types of
communications. Users who
have provided personal
information on our site may
occasionally be contacted
with product offers if they
have elected to receive this
information. We will
communicate with the user to
provide requested services
with regards to issues
relating to their requests
via email or phone.
A user
also has the option to
register their products via
the website (product
registration). During
product registration a user
is required to give their
contact information (such as
name, address and email
address) and the model and
serial number of the product
being registered. Optional
demographic information may
also be collected.
A user
has the option to submit a
question or concern via the
website using a customer
service/contact form.
The user is required to
provide their name, email
address and contact
information so that we can
answer their question or
request. Also, the customer
service/contact form may be
routed to our third party
service provider, who
assists CCS in answering
customer requests from our
websites.
You can
send certain content to your
friends. To do so, we ask
you to provide your name and
your friend’s email address.
We use this information to
send the content to your
friend.
A user
has the option to request
that CCS contact them
regarding how to become
a dealer. The
user is required to provide
their name, email address
and other contact
information so that we can
respond to their request.
Site
registration, product
registration, become a
dealer, and customer
service/contact form
information is collected by
CCS. An automatic email
confirmation is sent to the
user when they submit each
of these forms.
If you
email us through the
“Contact Us” link on this
site, we ask you for
information such as your
name and email address so we
can respond to your
questions and comments. You
may choose to provide
additional information as
well.
Cookies
Like
many companies, we use
browser cookies on this
website. Browser cookies are
bits of text that are placed
on your computer’s hard
drive when you visit certain
websites. We use browser
cookies to tell us, for
example, whether you have
visited us before or if you
are a new visitor and to
help us identify site
features in which you may
have the greatest interest.
Browser cookies may enhance
your online experience by
saving your preferences
while you are visiting a
particular site. The “help”
portion of the toolbar on
most browsers will tell you
how to stop accepting new
browser cookies, how to be
notified when you receive a
new browser cookie, and how
to disable existing browser
cookies. Remember though,
without browser cookies, you
may not be able to take full
advantage of all our website
features.
For
each visitor to a CCS
website, CCS’s web server
automatically recognizes and
stores information, such as
the visitor's IP
address/domain name
combination and any
referring websites. We use
this information to
understand visitor traffic
patterns through our
websites for purposes such
as enhancing their
usability. Your computer
provides this information
automatically each time you
log on, unless you have
activated blocking
technology available in some
browsers.
Web Beacons
We use
IP addresses to analyze
trends, administer the site,
track user movement, and
gather broad demographic
information for aggregate
use. Certain pages on our
site may contain “web
beacons” (also known as
Internet tags, pixel tags
and clear GIFs). These web
beacons allow third parties
to obtain information such
as the IP address of the
computer that downloaded the
page on which the beacon
appears, the URL of the page
on which the beacon appears,
the time the page containing
the beacon was viewed, the
type of browser used to view
the page, and the
information in cookies set
by the third party. We use
log files to store the data
that is collected through
web beacons. CCS also uses
third party web beacons to
help manage online
advertising. These web
beacons are provided by our
ad management partners, such
as Google Analytics and
Omniture. These files enable
Google Analytics and
Omniture to recognize a
unique cookie on your web
browser, which in turn
enables us to learn which
advertisements bring users
to our website. The cookie
on your web browser was
placed by CCS, or by another
advertiser who works with
Google Analytics. With both
cookies and web beacon
technology, the information
that we collect and share is
anonymous and not personally
identifiable. It does not
contain your name, address,
telephone number or email
address. For more
information about Google
Analytics, including
information about how to opt
out of these technologies,
go to www.google-analytics.com.
For more information about
Omniture, including how to
opt out of these
technologies, go to
www.omniture.com.
Sharing
We will
share aggregated demographic
information with our
partners. This is not linked
to any personal information
that can identify any
individual person.
We do
not sell or otherwise
disclose personal
information about our
website visitors, without
their prior authorization.
We may share information
provided by our visitors
with service providers we
have retained to perform
services on our behalf.
These service providers are
contractually restricted
from using or disclosing the
information except as
necessary to perform
services on our behalf or to
comply with legal
requirements. In addition,
we may disclose information
about you (i) if we are
required to do so by law or
legal process, (ii) to law
enforcement authorities or
other government officials,
or (iii) when we believe
disclosure is necessary or
appropriate to prevent
physical harm or financial
loss or in connection with
an investigation of
suspected or actual illegal
activity.
We reserve the right
to transfer any information
we have about you in the
event we sell or transfer
all or a portion of our
business or assets. Should
such a sale or transfer
occur, we will use
reasonable efforts to direct
the transferee to use the
personal information you
have provided through this
website in a manner that is
consistent with this Privacy
Statement.
Links
Our
site may contain links to
other sites. Please be aware
that CCS is not responsible
for the privacy practices of
third party sites. We
encourage our users to be
aware when they leave our
site and to read the privacy
policies of any website you
visit that may collect
personally identifiable
information.
Surveys
We
occasionally may ask
visitors to our website to
complete online surveys and
opinion polls about their
activities, attitudes and
interests. These surveys
help us serve you better and
improve the usefulness of
our site. In conducting
these surveys we may collect
personal information such as
your name and email address
or demographic information
such as zip code or age
level. We do not keep any
personal information about
you in connection with your
participation in a survey
unless you specifically
agree to provide that
information.
Supplementation of
Information
We
collect certain aggregate
and non-personal information
when you visit this website.
Aggregate and non-personal
information does not relate
to a single identifiable
visitor. It tells us such
things as how many users
visited our site and the
pages accessed. By
collecting this information,
we learn how to best tailor
our website to our visitors.
We collect this information
either through “cookie”
technology or with “web
beacons,” as explained
above.
Notification of Changes
This
Privacy Statement may be
updated periodically and
without prior notice to you
to reflect changes in our
online information
practices. We will post a
prominent notice on this
website to notify you of any
significant changes to our
Privacy Statement and
indicate at the top of the
statement when it was most
recently updated.
Changes to this
Privacy Statement are
effective at the time they
are posted to this site, and
your continued use of this
site after posting will
constitute acceptance of,
and agreement to be bound
by, those changes.
Transfer of Info to Foreign
Countries
We may
transfer the personal
information we collect on
this site to other countries
where we do business, but we
will do so only for the
purposes described above.
When we transfer your
information to other
countries, we will protect
that information as
described here unless
otherwise required by
applicable laws.
Consent to Processing
By
providing any personal
information to the CCS
websites, all users,
including without limitation
users in the member states
of the European Union, fully
understand and unambiguously
consent to the collection
and processing of such
information in the United
States of America.
Children's Privacy
This
website is not directed to
children under the age of
thirteen and we do not
knowingly collect personal
information from children
under the age of thirteen on
the site. If we become aware
that we have inadvertently
received personal
information from a visitor
under the age of thirteen on
the site, we will delete the
information from our
records.
How to Contact Us
If you
have any questions or
comments about this Privacy
Statement or if you would
like us to update
information we have about
you or your preferences,
please contact us by
clicking on the Contact Us
link located at this site,
or by writing us at:
UTC
Climate, Controls &
Security, One Carrier Place,
Farmington, CT 06032
Last
updated by the CCS
Intellectual Property
Department on June 8, 2012
Copyright © United
Technologies Corporation
2012. All rights reserved.
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